Client Services

Hand with red ribbon

Being a client with Merrimack Valley Assistance Program (MVAP) gives you support and assistance when you need it. Clients will be enrolled in the NH CARE Program. The CARE Program implements the Ryan White CARE (Comprehensive Acquired Immune Deficiency Syndrome Resources Emergency) Act. It aims to increase accessibility to health care and support services for persons living with the HIV/AIDS. New Hampshire Department of Health and Human Services (DHHS) receives funding to provide life-sustaining medications and to ensure quality clinical and case management services to New Hampshire residents who are infected with HIV and under 500% of the Federal Poverty Level.

Am I Eligible?

In order to be eligible to be a MVAP/NH Care Program client, you must meet these two requirements:

  • Persons living in New Hampshire with HIV or a child exposed to HIV through perinatal transmission, AND
  • Person’s gross annual income cannot exceed 500% of the 2022 Federal Poverty Level

How Do I Apply?

There are three ways you can become a client with MVAP/NH Care Program:

1. Have you been recently diagnosed with HIV at a health care center? Ask your nurse or medical provider to follow up with us to complete your enrollment.

2. Call the Care Program directly at 603-271-4502 during business hours of Monday-Friday, 8am-4:30pm. You will then be referred to one of the four ASOs (AIDS Service Organizations) throughout New Hampshire to complete your enrollment.

3. Call MVAP directly and speak to one of our case managers to set up your enrollment. You may reach our Manchester office at 603-623-0710 or our Concord office at 603-226-0607.

    How Can the NH CARE Program/

    MVAP Help Me?

    With a combination of MVAP and the NH Care Program, we are able to offer the following services:

    • Psycho-Social Case Management
    • Housing Assistance including the ability to support rent, mortgage, or utility payments, locate new and affordable housing, pay a security deposit and/or 1st month’s rent on new housing, and deposits for utility hook-ups*
    • Reimbursement for medication, doctor visits and tests, mental health services, substance use disorder treatment, dental services, and home-based care services
    • Insurance coverage including insurance premiums, pharmacy copays and deductibles, Premiums for private insurance, Medicare Part D, COBRA
    • Bus or Taxi Vouchers
    • Food Pantry Services and Grocery Store Gift Card

    *Housing Assistance is subject to approval. Your case manager will be able to determine further eligibility requirements and help you with your application.

      Client Services

      Being a client with Merrimack Valley Assistance Program (MVAP) gives you support and assistance when you need it. Clients will be enrolled in the NH CARE Program. The CARE Program implements the Ryan White CARE (Comprehensive Acquired Immune Deficiency Syndrome Resources Emergency) Act. It aims to increase accessibility to health care and support services for persons living with the HIV/AIDS. New Hampshire Department of Health and Human Services (DHHS) receives funding to provide life-sustaining medications and to ensure quality clinical and case management services to New Hampshire residents who are infected with HIV and under 500% of the Federal Poverty Level.

      Am I Eligible?

      In order to be eligible to be a MVAP/NH Care Program client, you must meet these two requirements:

      • Persons living in New Hampshire with HIV/AIDS or a child exposed to HIV through perinatal transmission, AND
      • Person’s gross annual income cannot exceed 500% of the 2022 Federal Poverty Level

      How Do I Apply?

      There are three ways you can become a client with MVAP/NH Care Program:

      1. Have you been recently diagnosed with HIV at a health care center? Ask your nurse or medical provider to follow up with us to complete your enrollment.

      2. Call the Care Program directly at 603-271-4502 during business hours of Monday-Friday, 8am-4:30pm. You will then be referred to one of the four ASOs (AIDS Service Organizations) throughout New Hampshire to complete your enrollment.

      3. Call MVAP directly and speak to one of our case managers to set up your enrollment. You may reach our Manchester office at 603-623-0710 or our Concord office at 603-226-0607.

        How Can the

        NH CARE Program/MVAP

        Help Me?

        With a combination of MVAP and the NH Care Program, we are able to offer the following services:

        • Psycho-Social Case Management
        • Housing Assistance including the ability to support rent, mortgage, or utility payments, locate new and affordable housing, pay a security deposit and/or 1st month’s rent on new housing, and deposits for utility hook-ups*
        • Reimbursement for medication, doctor visits and tests, mental health services, substance use disorder treatment, dental services, and home-based care services
        • Insurance coverage including insurance premiums, pharmacy copays and deductibles, Premiums for private insurance, Medicare Part D, COBRA
        • Bus or Taxi Vouchers
        • Food Pantry Services and Grocery Store Gift Card

        *Housing Assistance is subject to approval. Your case manager will be able to determine further eligibility requirements and help you with your application.